DIGITAL BANKING FRONT & BACK-OFFICE

March 5, 2024

About the event

On March 5, 2024, the III International Conference “DIGITAL BANKING FRONT & BACK-OFFICE” was held in ONLINE format. This year, the conference was attended by 90+ heads of specialized departments of banks and financial market participants from Ukraine, Kazakhstan, Moldova, Kyrgyzstan, Tajikistan and Uzbekistan.

Leading experts from the banking industry took part in the conference program and discussed current topics in the development of digital technologies, optimization of banking processes, as well as strategies for the development of digital banking. The forum program also included reports on the latest trends in the digitalization of the banking business and practical cases of the successful implementation of digital projects in banks. The indisputable advantage of the past Conference is its practical orientation, an excellent opportunity to listen to high-level speakers and exchange experiences with representatives of the professional financier community!

See you again at Business-Format Group conferences!

Contacts for all questions: tel:+380675627668 (Viber, Telegram, Whatsapp),  office@business-format.com.ua

Speakers - 2024

Natalia Kolomatska
Natalia KolomatskaOperations Director UKRSIBBANK, BNP Paribas Group. 25 years of experience in banking. 17 years of work experience at JSC "UKRSIBBANK" in divisions of the Operational vertical, of which 15 years in management positions
Andriy Malakhov
Andriy MalakhovHead of the Transformation Office of JSC "Ukreximbank" He has more than 14 years of work experience in the banking sector, expertise in the field of digital technologies and fintech. Since July 2021, Andriy heads the Transformation Office at Ukreximbank JSC, which is the driving force behind all transformational changes in the bank, including: transformation of operational processes, services and products, improvement of banking processes, centralized management of project activities.
Maksym MASYUK
Maksym MASYUKHead of the Small Business Development Digital Department, PUMB JSC More than 10 years of experience in implementing digital products and processes, automating operations and improving UX for the SME segment.
Yuliia UKOLOVA
Yuliia UKOLOVAHead of the Operational Efficiency Department Raiffeisen Bank (Ukraine)
Valentyn Yaroshynskyi
Valentyn YaroshynskyiCEO  NovaIT Valentin has been working in the field of contact centers for 17 years in one of the largest system integrators in Ukraine. He was the first in Ukraine to launch a voice bot that understood mixed language models into industrial use. In 2015, together with like-minded people, he founded his own company specializing in solutions for Contact Centers, including artificial intelligence and robotics. Today, the company's solutions are implemented in the largest banks and telecoms in Ukraine, Azerbaijan, Moldova, Great Britain, China, Vietnam, Saudi Arabia, Kuwait and other countries.
Evgen Bukhalskyi
Evgen BukhalskyiChief Data Officer (CDO), Head of Data and Analytics Service. Expertise: Chief Data & Analytics Officer | Banking | Data Strategy | Inspiring Change and Innovation | ESG Investment | ML/AA/AI Solutions. Member of the Data privacy committee at the International Advisers Association
Olexandr Borsukevych
Olexandr BorsukevychSenior Director, Business Development Europe "Q-nomy Inc."
Maksym Nikolaiets
Maksym NikolaietsSales Leader Creatio. Creatio is a unified platform for process automation and CRM using no-code technologies. Creatio is recognized as a leader and strong player according to Gartner and Forrester.
Vitaliy VOROTNYKOV
Vitaliy VOROTNYKOVDirector of the Project Office of "Bank of Investments and Savings" JSC. General management of the project office, head of the bank's digital transformation development department, head of the project management committee, reporting to the CEO. More than 20 years of experience in banking: head of banking business (corporate, small and medium-sized business, retail), business creation and development, multi-channel distribution, card business development, sale of a full range of products (including mutual investment funds and life insurance) to private individuals clients, small and medium enterprises and corporate clients, product development, marketing, operations, PMO, M&A.
Oleksandr Boyko
Oleksandr BoykoCEO & Co-Founder at ROBOMATE. Experienced Solution Architect and RPA Developer with experience in fast learning, analytical, data science and project management skills.
Bohdan Ovcharenko
Bohdan OvcharenkoCOO & Co-founder ROBOMATE. Bohdan is a highly qualified developer and has diverse experience in RPA solution architecture, business analysis, people and project management.
Oleksiy Ivankin
Oleksiy IvankinCEO Opendatabot
Lyudmyla Pidgorna
Lyudmyla PidgornaHead of Software Development at Integrity Vision. Head of the company's largest department, has been working in IT for 15 years. She always finds opportunities for development and expansion of projects! Mila aims to achieve high quality, efficiency and innovation in all aspects of software development.
Serhii Kravtsov
Serhii KravtsovCo-founder and CEO of AI-communication platform Kwizbot and IT company Evergreen. Specializes in digitalization of processes and improvement of customer experience
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*Key topics for discussion at the forum this year:

  • Digital banking system: synthesizing technological innovation and supporting continuous change.
  • Frontal revolution of banking offices. From digital strategy to execution.
  • Using AI for operational improvements in a bank. Examples of using ChatGPT in the banking of the future.
  • Chat GPT for banks and fintech companies: Optimizing operations. New level of customer service. Deeper work with data.
  • The practice of creating a unified accounting and operational space in a bank. How to solve the problem of flexible software integration of front-middle and back-office in a bank?
  • Back Office modules. Flexibility. Scalability. Integration. Hidden reserves.
  • Advanced business logic – as functionality for adapting business processes in the back office.
  • Microservice architecture. Possibility of connecting your own front office to a ready-made solution for a digital bank.
  • Realities and possibilities of front office work in a bank. What can a CRM system provide?
  • Secrets of front office resiliency. Multi-block architecture. How it works?
  • Front office and lending automation solutions. Automated routing and decision making system.
  • Automation of business processes for opening/closing legal entity accounts based on Machine Learning technology using RPA technology.

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To receive a detailed program, write to us by e-mail – office@business-format.com.ua

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