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PRO Collection Conference: Talk & Network

October 25, 2024

PRO Collection Conf is a place where new ideas and new horizons of the modern debt collection market are born!

Dear Colleagues!
We are pleased to invite you to take part in the professional Conference “PRO COLLECTION CONFERENCE: Talk & Network”, which will become an interactive platform for discussing current issues of collecting overdue debts and managing the risks of non-payment of debt.

This is the place where true collection professionals and innovators will meet to find solutions to major challenges and problems, share best practices and learn the latest trends in the debt collection industry.

When – 25/10/2024| 09:00 – 18:00

Where –  EQUIDES CLUB conference hall in the hotel “CHALET EQUIDES”5*

Also, your day at the conference will be filled not only with practical cases and innovations, but also with precious time for networking! An informal exchange of professional information with colleagues will provide you with additional unique insights and the opportunity to make new business contacts and find partners for joint projects!

Therefore, this year you will find a rich BUSINESS PROGRAM + high-quality BUSINESS NETWORKING! After discussing all work issues, we invite you to a golf master class at one of the best EQUIDES GOLF CENTER, located on the territory of the Equides Club, or, if desired, a sightseeing tour at the most modern equestrian club in Ukraine, Equides Club.

Join PRO Collection Conf and become part of this important professional event that will help you become even more successful and efficient in your work!

Best wishes,
Anna Kolomeets, CEO of Business-Format Group

Contacts for all questions: tel: +380 675627668 (Viber, Telegram, Whatsapp), tel: +38 066 966 57 99, tel: +38 095 899 30 95,

Speakers - 2024


*Key topics for discussion at the forum this year:

The main blocks of questions that will be the focus of our attention:

 Profile analytics of the distressed debt market: regulation, industry risks and future trends. Features of recovery in industries and segments.
 Discussion of legal aspects of debt collection, including legislation and consumer rights.
 Discussion of direct creditors and collection agencies: challenges, opportunities, collection tools.
 Dialogue between leaders in enforcement proceedings. Organizational subtleties and tactical issues in individual executive actions.

 Digital collection. Intelligent technologies, analytics, automation, data.
 Optimization of the debt collection process. Implementation practices and expected results. Cases of leaders.
 Data analysis: to identify and manage bad debt risks.
 The role of innovative technologies such as AI in solving problems of distressed debt.

COMMUNICATION WITH DEBTORS: Efficiency, minimization of conflicts and strategies for maintaining customer loyalty.
 Debtor communication strategies to ensure effective communication and minimize conflicts.
 Consideration of various approaches to resolving late payments, including reminders, negotiations and other methods.
 Customer Focus: The importance of maintaining customer relationships in the debt collection process and strategies to maintain customer loyalty.

*To receive a detailed program, write to us by e-mail –

Participation fee for 1 participant OFFLINE:

  • before 01.09.2024 – Early bird Ticket — 200 EUR  
  • before 25.10.2024 – Standard Рrice — 230 EUR 
  • For collective applicationsACTION 1 + 1 = 3!

(!) Full payment of the registration fee must be made before the start of the Conference.

Participation fee for 1 participant ONLINE - 150 euros

  • Online Ticket –  150 EUR
  • For collective applicationsACTION 1 + 1 = 3!
  • (!) Full payment of the registration fee must be made before the start of the Conference.

Information Partners