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PRO Collection Conference: Talk & Network

October 25, 2024

PRO Collection Conf is a place where new ideas and new horizons of the modern debt collection market are born!

Dear Colleagues!
We are pleased to invite you to take part in the professional Conference “PRO COLLECTION CONFERENCE: Talk & Network”, which will become an interactive platform for discussing current issues of collecting overdue debts and managing the risks of non-payment of debt.

This is the place where true collection professionals and innovators will meet to find solutions to major challenges and problems, share best practices and learn the latest trends in the debt collection industry.

When – 25/10/2024| 09:00 – 18:00

Where –  EQUIDES CLUB conference hall in the hotel “CHALET EQUIDES”5*

Also, your day at the conference will be filled not only with practical cases and innovations, but also with precious time for networking! An informal exchange of professional information with colleagues will provide you with additional unique insights and the opportunity to make new business contacts and find partners for joint projects!

Therefore, this year you will find a rich BUSINESS PROGRAM + high-quality BUSINESS NETWORKING! After discussing all work issues, we invite you to a golf master class at one of the best EQUIDES GOLF CENTER, located on the territory of the Equides Club, or, if desired, a sightseeing tour at the most modern equestrian club in Ukraine, Equides Club.


Join PRO Collection Conf and become part of this important professional event that will help you become even more successful and efficient in your work!

Best wishes,
Anna Kolomeets, CEO of Business-Format Group

Contacts for all questions: tel: +380 675627668 (Viber, Telegram, Whatsapp), tel: +38 066 966 57 99, tel: +38 095 899 30 95  www.business-format .com.ua, office@business-format.com.ua

Speakers - 2024

Oksana Rusetska
Chairman of the Council of the Association of Private Contractors of Ukraine (APVU)
Oleksandr BANASKO
Judge of the Grand Chamber of the Supreme Court of Ukraine
Olena Yermolova
Risk Management Director of GLOBUS BANK. Heads the direction of work with problem assets. Member of the Bank's Management Board
Andrey Djura
Deputy Director of the Department for Work with Problem Assets of AB "UKRGAZBANK"
Maksym Stebliuk
Deputy head of Retail collection division, Raiffeisen Bank JSC
Iryna Zharonkina
Component 3 Lead Enforcement of Court Judgements and Protection of Property Rights EU Project Pravo-Justice
Andriy Avtorgov
Deputy Chairman of the Association of Private Executors of Ukraine, Candidate of Jurisprudence
Olena Suprun
Head of the Department for the Development of Collection and Controlling Processes of JSC "SENS-Bank"
Volodymyr Marandy
Head of the Department of Compulsory Foreclosure of Problem Assets of Individuals of JSC "UKRGAZBANK"
Yana Boichuk
Business trainer of the Department for Work with Problematic Debts (Department of Analytics and Control) JSC "Idea Bank"
Oleg CHICHVA
Arbitration manager, lawyer, member of the Disciplinary Commission of Arbitration Managers.
Nadiia Radyk
Business trainer of the Department for Work with Problem Debts of JSC "Idea Bank"
Serhii But
Chairman of the Board of JSC "Prozorro.Prodazhi"
Yury Lytvynenko
Deputy Chairman of the Board TASCOMBANK, Area of ​​responsibility – management of problem assets
Oleksandr Kulchytskyi
Director of the Department of Consolidated Sales of Assets "Individual Deposit Guarantee Fund"
Stanislav Kamenetsky
Business coach, practical psychologist, head of the "Collectors Training Center"

*Key topics for discussion at the forum this year:

The main blocks of questions that will be the focus of our attention:

COLLECTION MARKET REGULATION AND PROFILE ANALYTICS. Horizon 2025/2030.
 Profile analytics of the distressed debt market: regulation, industry risks and future trends. Features of recovery in industries and segments.
 Discussion of legal aspects of debt collection, including legislation and consumer rights.
 Discussion of direct creditors and collection agencies: challenges, opportunities, collection tools.
 Dialogue between leaders in enforcement proceedings. Organizational subtleties and tactical issues in individual executive actions.

Tech Collection: PEOPLE, SERVICES, MACHINES, TECHNOLOGIES.
 Digital collection. Intelligent technologies, analytics, automation, data.
 Optimization of the debt collection process. Implementation practices and expected results. Cases of leaders.
 Data analysis: to identify and manage bad debt risks.
 The role of innovative technologies such as AI in solving problems of distressed debt.

COMMUNICATION WITH DEBTORS: Efficiency, minimization of conflicts and strategies for maintaining customer loyalty.
 Debtor communication strategies to ensure effective communication and minimize conflicts.
 Consideration of various approaches to resolving late payments, including reminders, negotiations and other methods.
 Customer Focus: The importance of maintaining customer relationships in the debt collection process and strategies to maintain customer loyalty.

*To receive a detailed program, write to us by e-mail – office@business-format.com.ua

EXPO PARTNER of the Conference

Main Information Partners

Participation fee for 1 participant OFFLINE:

  • before 01.09.2024 – Early bird Ticket — 200 EUR SOLD OUT!
  • before 25.10.2024 – Standard Рrice — 230 EUR 
  • For collective applicationsACTION 1 + 1 = 3!

(!) Full payment of the registration fee must be made before the start of the Conference.

Participation fee for 1 participant ONLINE - 150 euros

  • Online Ticket –  150 EUR
  • For collective applicationsACTION 1 + 1 = 3!
  • (!) Full payment of the registration fee must be made before the start of the Conference.

Information Partners